Animal Centre Services - BC SPCA
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Animal Centre Services

Our animal care philosophy

Our animal care philosophy is guided by what the animal wants and needs. Everything we do is through the animals’ eyes.

The BC SPCA is an evidence-based organization. We follow science-based guidelines and best practices in how we care for our animals. The field of animal rescue and animal care is changing rapidly, and new innovations have replaced some traditional practices.

We recognize that our animal centres are part of our communities, and our communities are part of our animal centres. Our animal care philosophy and practices reflect this community spirit and focus on optimizing pets’ health and welfare both within and beyond the walls of our animal centres.

We follow the Canadian Standards of Care in Animal Shelters, which establish minimum standards of care, as well as best and unacceptable practices. This document was produced in 2013 and is based on the 2010 Association of Shelter Veterinarians Standards of Care. It contains 572 standards.

Other innovations that improve the health and welfare of animals in our animal centres include our Capacity for Care program, the development of our Asilomar and Adoptability Guidelines, our Drive for Lives program, and the implementation of a trust-based adoption matching system. Learn more about these programs in our professional resources.

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Adopt an animal

Learn about our adoption process and start your search for a new pet. Adoptable animals are waiting for homes at our animal centres, adoption centres, and adoption partners. Find your local BC SPCA and learn more about our various locations and services.

Bring in an animal

Some BC SPCA locations will admit found animals or take in pets that guardians can no longer care for. Read more about where and how to bring in an animal, and learn about alternatives to giving up your pet.

Dog looking sad giving puppy dog eyes while being held and hugged by a girl indoors

Emergency services for animals

Many BC SPCA animal centres provide emergency services in your local community during operational hours. Visit your local BC SPCA animal centre’s website for direction.

Emergencies include:

For injured wildlife, please call the BC SPCA Animal Helpline at 1-855-622-7722.

For all emergencies after hours, please visit your local BC SPCA animal centre’s website for direction.

injured dog

Emergency animal boarding for pet guardians

Some BC SPCA animal centres may be able to provide short-term care for your pet(s) if you are in an unexpected emergency situation. Emergency situations we might be able to assist with under our animal boarding program include sudden hospitalization, domestic violence, or disasters such as fires or floods.

Please contact the BC SPCA Animal Helpline at 1-855-622-7722 if you are in need of assistance. Please note that our ability to help you may be affected by the current number of animals in our care and the resources available at the animal centre.

The BC SPCA Safekeepers Program assists individuals fleeing interpersonal violence by offering care for their pets with a specially trained foster family. Get more information on the BC SPCA Safekeepers Program.