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Animal Cruelty Hotline:

1-855-622-7722

For all other calls and inquiries
see our contact details.

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How do I find a humane pest control company?

Any company can call themselves “humane” – but like many food-labelling claims, it doesn’t mean they are using animal-friendly methods. To help make your choice easy, the BC SPCA developed AnimalKind.

AnimalKind is the first-ever animal welfare accreditation for pest control companies. AnimalKind companies meet the BC SPCA’s science-based standards (PDF) and have to pass an audit before they are accredited.

Call an AnimalKind company to help you with rodents and other wildlife in your home.

If AnimalKind companies are not yet available in your area, make sure to ask the following questions before hiring a company:

  • “Do you trap and relocate wildlife?” A good wildlife control company prioritizes prevention and exclusion and only releases wildlife in their home range when exclusion techniques are not possible. In baby season, good companies will ensure all young are reunited with mom. Animals that are live trapped and removed from an interior space will be released within their home range.
  • “Do you use non-lethal techniques?” A good wildlife control company will control most wildlife non-lethally. However rodents such as mice and rats can cause significant health and safety issues and may need to be killed if prevention and exclusion techniques are limited, have been ineffective, or if the rodent population is a health and safety concern.
  • “If you kill rodents, what techniques do you use?” Never hire a company that uses glue traps or multi-catch traps that do not open for homes or offices. Glue traps cause significant suffering and often catch non-target animals. Multi-catch traps like the “ketch-all” do not open and there is no way to humanely kill the animals caught inside.
  • “What’s in the box?” Bait stations can hold snap traps, glue traps, or poisons or simply trap rodents inside without food or water, resulting in a slow death. Know what’s inside.

Find out when AnimalKind is available in your area